Nova88 is committed to safeguarding the security and confidentiality of every member's personal information. This Privacy Policy transparently explains how we collect, use, store, and protect your data throughout your use of our platform.
Six core principles governing how we handle your personal data
All personal data and financial transactions are protected with 256-bit SSL encryption — the same technology used by international banking institutions to safeguard sensitive customer information.
You have the full right to access, correct, or request the deletion of your personal data at any time through your account settings or by contacting our support team.
Member data is stored on servers protected by multiple layers of security, including firewalls, intrusion detection systems, and regular backups to prevent data loss.
Nova88 only collects information that is strictly necessary for identity verification, payment processing, and service improvement. No excessive or irrelevant data collection takes place.
Your personal data will not be shared, sold, or rented to any third party for marketing purposes without your explicit prior consent.
Nova88's privacy policy complies with the requirements of the Personal Data Protection Act (PDPA) and recognised international data protection standards, ensuring your rights are always safeguarded.
Nova88 is an online sports betting and casino platform operating under a valid, internationally recognised licence. We understand that your trust is our most valuable asset, and that trust begins with transparent, responsible, and secure handling of your personal data.
This Privacy Policy applies to all users who register, browse, or use any services offered by nova88 through our official website at nova88.sx, mobile app, or any of our official communication channels. This policy covers the types of data collected, the purpose of collection, protection methods, data sharing, and your rights as a member.
Nova88 collects personal information from you in several ways — directly when you register or use our services, automatically through standard tracking technologies, and in certain situations, from trusted third-party sources. The following are the categories of information we collect:
| Data Categories | Example Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, passport number | Account registration, KYC process |
| Contact Data | Email address, phone number, residential address | Registration form, profile updates |
| Financial Data | Bank account number, bank name, card number, transaction records | Deposit and withdrawal process |
| Technical Data | IP address, device type, browser, operating system, cookies | Automatically collected during platform use |
| Activity Data | Betting history, games played, login activity, session duration | Automatically collected during platform use |
| Communication Data | Customer support chat records, emails, complaint tickets | Interact with Our Team |
Information you provide to nova88 is used exclusively for lawful, transparent purposes directly related to delivering our platform services. We do not use your data for purposes beyond the scope stated here without your consent.
Nova88 will not use your personal data to build psychographic profiles, sell information to third-party advertisers, or make automated decisions that significantly impact your rights without human intervention.
Protecting members' personal data is nova88's highest priority. We continuously invest in the latest security infrastructure to keep your data safe at all times:
Nova88 does not sell, rent, or trade members' personal data to third parties for marketing purposes. However, in the following limited situations, we may need to share certain information with trusted parties:
All third parties we work with are bound by strict confidentiality agreements and are required to protect shared data to the same security standards that nova88 upholds. We do not permit them to use that data for their own purposes.
Nova88 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
You can manage cookie settings through your browser at any time. However, disabling certain cookies may affect the full functionality of the nova88 platform. Please refer to your browser's help guide for more information on managing cookies.
Nova88 does not retain your personal data longer than necessary for the purposes stated in this Privacy Policy or as required by applicable law. Our data retention principles are as follows:
Once the retention period expires and there is no legal requirement to continue storing your data, it will be securely deleted or anonymised so that it can no longer be linked to your identity.
As a trusted nova88 member, you have robust data protection rights. nova88 fully respects these rights and provides straightforward mechanisms for you to exercise them:
You have the right to request a copy of all personal data that nova88 holds about you. We will provide this information in a readable format within 14 business days from the date the request is received.
If the personal data we hold about you is inaccurate or outdated, you have the right to request prompt correction. You may update basic information through your account profile settings or by contacting our support team.
You may request the deletion of your personal data under certain circumstances — for example, when the data is no longer needed for its original purpose or you withdraw your consent. Such requests are subject to applicable legal retention obligations.
You have the right to object to the processing of your personal data for specific purposes, particularly for direct marketing. Once an objection is received, nova88 will cease processing for that purpose.
You may request your personal data in a structured, machine-readable format (e.g. JSON or CSV) for transfer to another service of your choice.
Nova88 may send you marketing communications regarding promotions, bonuses, special offers, and new product information relevant to your betting interests. All marketing communications are based on your consent.
Nova88 reserves the right to update or modify this Privacy Policy from time to time in line with changes in law, technology, or our operational practices. Any material changes will be communicated to members through the following channels:
Your continued use of the nova88 platform after the effective date of any changes constitutes your acceptance of the latest version of the Privacy Policy. If you do not agree with the changes made, you may close your account and discontinue use of the platform.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how nova88 handles your personal data, our team is ready to assist:
For formal complaints regarding data protection that cannot be resolved internally, you have the right to refer the complaint to the relevant data protection authority in your jurisdiction.
256-bit SSL encryption protects every transaction and communication at nova88.
Reach our team via live chat for any enquiries related to your data.
Nova88 complies with the Personal Data Protection Act and international standards.
Your data is fully protected. Register now and enjoy a safe, fair, and exciting sports betting and casino experience alongside millions of trusted members across Malaysia.