At nova88, gaming should always remain within healthy boundaries. We provide a range of self-control tools, risk management guides, and ongoing support so every member can enjoy a responsible, stress-free betting experience.
Six key features we provide to help you stay in control
Set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, our system will automatically decline any deposit that exceeds it — no exceptions.
Control how long you play each day by setting a session time limit. The nova88 platform will send you a reminder when you are approaching your limit, and will automatically end the session once the limit is reached.
If you feel you need a break, use the self-exclusion feature to temporarily suspend your account — from 24 hours up to several months. During the exclusion period, login will not be permitted.
Set the maximum loss amount you are willing to accept within a given period. Once the loss limit is reached, you will not be able to continue playing until the period resets or the limit is updated.
You may opt out of receiving promotional emails, bonus offers, or advertisements that could trigger the urge to play excessively. This setting can be updated at any time through your account profile.
Nova88 sends periodic reminders during your gaming session to let you know how long you have been playing and how much you have wagered, helping you make more informed decisions.
Responsible gaming means enjoying betting as a form of entertainment — not as a way to solve financial problems, relieve emotional stress, or generate a steady income. At nova88, we believe every member deserves to play in an environment that is safe, fair, and in control.
Online sports betting and casino gaming are enjoyable activities when approached wisely. However, like any other form of entertainment, they can become a serious problem if not managed properly. That is why nova88 continuously invests in systems and tools that help members stay within healthy limits.
The core principle of responsible gaming we uphold is simple: only play with money you can afford to lose, set your limits before you start, and stop when those limits are reached. The enjoyment of playing should never come at a cost greater than you planned.
Gambling addiction often develops gradually and goes unnoticed. Recognising the warning signs early is the most important step toward getting timely help. Check in with yourself using the following questions:
Nova88 provides self-control tools accessible directly from your account without needing to contact customer support. Here is a quick guide to activating each tool:
Log in to your account → Go to Account Settings → Select Responsible Limits → Enter your daily, weekly, or monthly deposit limit → Confirm the changes. The limit will take effect immediately.
In the same section Responsible Limits, select Session Time Limit → Set the maximum duration for each session → Enable a 15-minute reminder before the limit is reached for early preparation.
Choose a suitable break period — 24 hours, 7 days, 30 days, 90 days, or until you manually request reactivation. During this period, your account will be inaccessible and you will not receive any promotional communications.
If you decide to stop playing entirely, contact the nova88 customer support team via live chat to request permanent account closure. This process is irreversible and all outstanding balances must be settled beforehand.
Here are the best practices we share with all nova88 members to keep your gaming experience enjoyable and fully in control:
Nova88 takes the protection of minors from exposure to gambling seriously. Our platform is designed exclusively for adults, and we take the following proactive measures:
If you or someone you know is struggling with a gambling problem, please know that help is always available. nova88 partners with and encourages members to make use of the following professional support resources:
Nova88 also provides internal support through our trained customer support team, who are equipped to handle responsible gaming enquiries. Every conversation is handled with full confidentiality and compassion.
Activate your deposit and session time limits today from your nova88 account settings.
Contact Malaysia's national helpline for free 24/7 counselling and support.
Nova88 is strictly for individuals aged 18 and above. Underage gambling is absolutely prohibited.
Create your nova88 account today and activate all self-control tools from day one. Enjoy Sports Betting and casino entertainment in a safe, fair, and fully controlled environment.